Why Choose Eastern Security Systems?

Driven by customer satisfaction and safety by design, our primary goal is to develop long-term partnerships with UK businesses that enable them to establish practical, world class solutions to better protect their staff, visitors, and assets by reducing the risk of fire and theft.

We pride ourselves on our excellent customer service, providing clear and transparent communication. Our friendly, dedicated, and knowledgeable team are always on hand to provide personalised support and guidance.

We continually raise the bar, adapting and developing our service in response to the requirements and feedback of our clients, which allows us to provide a fully tailored service that meets client needs and budget.

ESS promises that our customers will receive outstanding system risk management and multi-layer, multi-technology solutions appropriate to their needs, building and best practice.

• Integrity: We ensure honesty and accountability putting our ethics first.
• Operational Excellence: We make it our business to learn about your needs and tailor our solutions to them. We ensure we monitor the quality of our service to maintain our high standards and treat any complaints/issues as a priority.
• Customer Care: You will receive a friendly, courteous and excellent service from our team of experts. We will respond to queries and message in a timely manner. We will be clean and tidy, ensuring your premises are left in the same condition as when we arrived, keeping disruption to a minimum.
• Respect: We treat others the way we wish to be treated and we respect others property.
• Equality & Diversity: We embrace diversity and equality and embed it into all aspects of our work and service.